How do I update my payment information?
Note: To manage your payment method for Akismet, you need to log into your WordPress.com account. If you have an Akismet subscription, then you have a WordPress.com account, as one was created when the Akismet account was created. It is the same login information you use to sign into Akismet.com.
If you have forgotten your password, you can reset it here:
View and Manage Your Payment Methods
You can view your stored payment methods at https://wordpress.com/me/purchases/payment-methods. From there, you can delete existing payment methods, add new payment methods, assign a payment method to all of your plans, and assign a backup payment method.
- Delete payment method: Click Delete this payment method to delete a payment method.
- Add a new payment method: Click Add payment method and fill in the details. Optionally, you can also check/uncheck the box for Use this payment method for all subscriptions on my account. This will change the payment method for any subscriptions on your account.
- Assign a backup payment method: When the assigned payment method for a plan fails to renew its associated subscription, the billing system will then try to charge any of the listed backup payment methods. You can turn on this option by checking the box for Use as backup on any/all of your payment methods.
Change or Add a Payment Method to a Specific Plan
If you would like to change/add the payment method for a specific plan, you can do so by:
- Go to https://wordpress.com/me/purchases. You should see a list of all of your active purchases.
- Find the plan that you want to change/add the payment method on.
- Click Add payment method (or Change payment method if you have one already).
- Fill in the information. Optionally, you can also click the Use this payment method for all subscriptions on my account checkbox, and it will apply this new payment method to all of your plans.
For payment, we accept:
- All major credit and debit cards
- PayPal, in supported countries
- In some countries, we support additional local payment methods:
- Belgium: Bancontact
- China: Alipay, WeChat Pay
- Germany: Giropay
- The Netherlands: iDEAL
- Poland: Przelewy24 (P24)
We cannot accept:
- Purchase or money orders
- Any payment that must be mailed
- Payment over the phone
If you have general questions about Akismet, please contact us.