Where can I find my receipt?

You can find receipts for all previous purchases in your account at https://wordpress.com/me/purchases/billing.

Look under ‘Billing History’ and you’ll see a ‘view receipt’ link for each purchase or refund.

When viewing a receipt, you can add information under Billing Details before printing the receipt.

Value‑Added Tax (VAT)

VAT is a tax that is payable on goods and services within the territory of Member States of the European Union (EU) and in the United Kingdom (UK). Starting January 30, 2023, we began charging VAT on purchases and renewals. If you are in the EU or UK and have not provided valid tax-exempt VAT details, you will be charged VAT on purchases and renewals.

VAT will be displayed on checkout and billing receipts as an independent line item.

The VAT Information Exchange System (VIES) has a comprehensive FAQ that will answer common questions.

Get a VAT Receipt/Invoice

You can ensure your VAT details are displayed on your Akismet receipt/invoice by adding your VAT details to your WordPress.com account. 

If you are registered in the EU or UK, you can add a VAT number to your account from https://wordpress.com/me/purchases/billing.

Click on Add Business Tax ID details, fill in your information, and then click Validate and save. After your VAT details are validated and saved, you can then re-send an email receipt and your VAT information will be included automatically.

Once saved, any new purchase receipts will include your VAT information by default.

Update VAT Information

If you need to update an already saved VAT number, contact support and provide your company’s name, business address, and VAT information. Once we validate your information, a VAT receipt will be sent to the email address on your account.

How can I retrieve my transaction ID?

If you’ve purchased an Akismet plan, our payment processor has generated a unique transaction ID to identify your transaction.  It’s a string made up of both letters and numbers.  We may request the transaction ID to look up your purchase, or to verify your account ownership.

For payments processed by Akismet, you’ll find a 10-digit unique code listed next the transaction on your bank or credit card statement. It will look something like this:


If you have any other questions, please contact us.